Frequently asked questions
Very likely, we ship to all countries in the world. The delivery time is depends on which country we need to ship to. For more information please check here.
We supply all products and accessories with a shipping cost of 4,9 Euro/order regardless of the number of goods. Free shipping for orders over 80 Euro, no matter in the world.
We currently only accept payment in EURO.
For our Swedish customers, we are now working with the Swedish site then it will be possible to pay with SEK.
If you catch your mistake within ONE HOUR of placing your order, we probably can get your address changed before it starts weaving its way through the hands of our amazing warehouse team. There are no guarantees that we are able to make any changes so please be sure to enter the correct address!
If we can’t make the change in time, and we need to re-ship the products to you there is a 4,9 Euro fee for reshipping the order.
Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. We cannot control and are not responsible for any duties/taxes applied to your package upon delivery. You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country, please contact your local customs office for further information.
We accept card payments with MasterCard and VISA or payment via PayPal. Residents within Sweden are also offered the option to pay by invoice through our partner Klarna. Please see Klarna’s home page for more information.
We are always looking for new collaborators. Fill out your information in the link here and our team will be in touch!
You are welcome to be our retailer. But to be one of our retailer you need to have a registered company and products you are selling today need to be related to our TravelBjörn products. Please don’t hesitate to contact our for more information.